loading

Q + A

Maybe we can help! We get lots of questions from our customers asking us what is the best way to cook rice or prepare certain special dishes. Here are a few of the most common questions we get. If your query is not answered in the list below, please send us an e-mail and we will make sure that we add your question and answer to our list.

We like being secret partners in your kitchen successes!

Q: How should rice be stored?

A: Cooked rice: if you are not going to eat your rice immediately after cooking, it should be cooled as quickly as possible and stored in a shallow container, covered and placed in the refrigerator. Cooked rice can be stored in this manner for up to 3 days. Uncooked rice: Tastic Parboiled Rice, and milled white rice, has a shelf life of one year. Once opened, rice should be kept in an airtight container that keeps out dust, mites and other contaminants.Uncooked brown rice: this can only be stored for up to 6 months because of the oil in the bran layer. Refrigerate if you plan to store it for a longer period of time.

Q: How do you reheat rice successfully?

A: When rice is reheated properly, it tastes as good as it did when it was first prepared. For each cup of cooked rice, simply add two tablespoons of water. Cover and heat in the oven or on the stovetop for about 5 minutes, or until it is heated through. If you are using a microwave oven, add water, cover and cook for about one minute per cup of rice. Frozen rice may be cooked on high for two minutes per cup. Fluff your rice with a fork when it is hot.

Q: Does Tastic process Thai Rice?

A: Yes.

Q: What happened to Tastic Old Mill Stream Rice?

A: Tastic Old Mill Stream has been re-launched as Tastic Nature's Brown Rice and is available in 1 kg and 2 kg bags.

Q: Tips for perfect rice?

A:Be careful to measure the amount of rice and liquid correctly. Keep the lid on tightly when cooking to prevent steam from escaping. If the rice is not quite tender or the liquid is not fully absorbed, cook for an extra few minutes. If cooked rice is crunchy, add a little more liquid and cook until the grains are tender. If more separate grains are desirable, sauté rice in a small amount of butter before cooking, then add the correct amount of liquid and cook as normal.

Q: Is rice good for diabetics?

A: Rice is an excellent food for diabetics to enjoy, as long as you serve it in moderation. The body uses less insulin to process the starch found in Tastic Parboiled Rice, which has a low glycemic index value. The glycemic load (GL) per serving is 20. Nature's Brown Rice is an even better option for diabetics as it is endorsed by the Heart Foundation, it is low in salt and fats, and high in fibre.

Q: What are the guidelines for serving Tastic Rice?

A: For Parboiled 1kg serves 10 people and 2kg serves 20 people, for brown and white rices 1 kg serves 20 people and 2 kg serves 40 people.

Q: What is maltodextrin and what is it used for?

A: It is a sugar derivative that is used as a bulking agent, not to add sweetness as such.

Q: Which rice is most recommended for desserts?

A: Bonnet, Risotto, Jasmine and the normal Tastic Rice are all good for making delicious desserts.

Q: What is parboiled rice?

A: This is rice that has been soaked in warm water under pressure, then steamed and dried before being milled. This process gelatinises the starch in the grain and forces nutrients back into the endosperm or the heart of the rice grain, allowing retention of the natural vitamin and mineral content. The process also eliminates surface starch common to regular white milled rice and therefore makes the grains more separate after cooking.

Q: What is the shelf life of Tastic Rice?

A: One year.

Q: Which rice is best recommended for curry dishes?

A: Basmati rice is delicious with curry and spicy dishes.

Q: Do I need to cover the bowl when cooking rice in the microwave?

A: No, if the bowl is covered it will cause the water to boil over.

Q: What does the Eat Well Live Well logo stand for?

A: Keeping your family healthy is easier with food that has the Eat Well Live Well stamp of approval. We’ve done the thinking for you. When you see the Eat Well Live Well stamp of approval, you know you are making a healthier choice for you and your family. Products that carry this symbol adhere to specific nutritional criteria e.g. a product is high in a nutrient that should be boosted in your diet, like fibre or low in a nutrient that should be monitored (like salt). The symbol will appear on the front of packaging and will carry a tab with the specific nutrient claims. Go to www.eatwelllivewell.co.za

Q: How long can cooked rice be kept in the freezer for?

A: Cooked rice can be stored in the freezer for 2 months.

Q: Where can I find the Tastic 2 minute microwavable curries?

A: That range was discontinued in 2010

Q: Where can I find the Tastic meal kits?

A: That range was discontinued in 2011

Q: Where can I find the - discontinued flavoured rice variants "Lemongrass and Coconut, Fragrant Indian, Garlic and herb and Yellow rice with Raisins"

A: That range was discontinued in 2009

Share Close